Terms and Conditions

Last Updated: September 5, 2026

Welcome to Mass Power Chill. By accessing or using our website, purchasing our products, or using any services provided through our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or placing an order.

1. About Our Products

Mass Power Chill sells tobacco-free herbal wellness pillows and related herbal wellness products intended to support individuals who are trying to reduce or quit tobacco use.

Our products are intended for general wellness and supportive purposes. They are not represented as medicines, medical devices, or a guaranteed treatment or cure for tobacco dependence.

Individual experiences and results may vary, and Mass Power Chill does not guarantee successful tobacco cessation through the use of its products.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, prices, packaging information, and other information displayed on our website are accurate and up to date.

However, product appearance, packaging, labeling, and availability may occasionally vary.

Customers should carefully read the product packaging, ingredients, instructions, warnings, and other information before using the product.

3. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition unless specifically stated and legally permitted.

If you have a medical condition, are pregnant or breastfeeding, are taking medication, or have concerns regarding tobacco cessation or the use of herbal products, you should consult a qualified healthcare professional before using our products.

Mass Power Chill does not guarantee that the use of our products will eliminate tobacco cravings or result in successful tobacco cessation.

4. Eligibility

By placing an order, you confirm that you are legally permitted to purchase and use the products under the applicable laws and regulations of your location.

We reserve the right to refuse or cancel an order where required by law or where we reasonably believe that the purchase violates applicable laws or regulations.

5. Orders

Customers must provide accurate and complete information when placing an order, including their name, delivery address, phone number, and other required information.

An order is considered accepted only after confirmation by Mass Power Chill.

We reserve the right to cancel or reject an order due to:

• Product unavailability.
• Incorrect pricing or product information.
• Payment failure.
• Suspected fraudulent or unauthorized activity.
• Incorrect or incomplete customer information.
• Legal or regulatory restrictions.

If an order is cancelled after payment has been received, any eligible amount will be refunded according to our Refund and Cancellation Policy.

6. Pricing and Payments

All product prices are displayed on our website at the time of purchase.

Prices may be changed at any time without prior notice. However, price changes will generally not affect orders that have already been confirmed.

Customers must make payment using the payment methods available on our website.

7. Shipping and Delivery

Mass Power Chill will make reasonable efforts to dispatch confirmed orders within the stated processing period.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

Mass Power Chill is not responsible for delivery delays caused by incorrect customer information, courier delays, or circumstances beyond our reasonable control.

8. Returns and Refunds

Returns and refunds are handled according to our applicable Refund and Cancellation Policy.

Due to hygiene and product-safety considerations, opened or used herbal wellness products may not be eligible for return unless the product is defective, damaged, incorrectly supplied, or a return is otherwise required by applicable law.

Customers should contact us promptly if they receive a damaged, defective, or incorrect product.

9. Order Cancellation

Customers may request cancellation of an order before the order has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

If a cancellation is accepted, any eligible refund will be processed in accordance with our applicable refund policy.

10. Customer Responsibilities

Customers agree to:

• Provide accurate and complete information when placing an order.
• Read product information and instructions before use.
• Use products only for their intended purpose.
• Follow the instructions and warnings provided with the product.
• Comply with applicable laws and regulations.
• Contact us promptly regarding damaged, defective, or incorrect products.

11. Prohibited Use

You agree not to:

• Use our website for unlawful purposes.
• Provide false or misleading information.
• Attempt to interfere with the operation or security of our website.
• Attempt to gain unauthorized access to our systems.
• Copy, reproduce, or commercially use our website content without permission.
• Misuse our products or use them contrary to the provided instructions.

12. Intellectual Property

All website content, including logos, product names, photographs, text, graphics, designs, images, and other materials, is owned by or licensed to Mass Power Chill unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially use our website content without prior written permission.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Mass Power Chill shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

14. Third-Party Services

Our website may use third-party services such as payment gateways, courier services, hosting providers, analytics services, or other service providers.

The use of such third-party services may be subject to their respective terms and privacy policies.

15. Changes to These Terms

Mass Power Chill reserves the right to update or modify these Terms and Conditions from time to time.

Any changes will become effective when the updated version is published on our website with a revised "Last Updated" date.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy.

17. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India, unless otherwise required by applicable law.

18. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, products, orders, returns, refunds, or other matters, please contact us: